Dedicated customer support to handle service bookings, inquiries, and roadside assistance — just a phone call away.
Dedicated customer support to handle service bookings, inquiries, and roadside assistance — just a phone call away.
At Indian Auto Services, we believe customer support doesn’t end when the service is done — it’s an ongoing commitment. Our Call Center Service is designed to address customer concerns quickly, resolve technical or breakdown issues efficiently, and ensure complete satisfaction with every interaction.
We handle everything from complaint registration to follow-up and final closure, ensuring transparency and communication at every step. Our dedicated team coordinates with the dealership, Tata Motors Limited (TML) support staff, and the customer to ensure each case is resolved to the customer’s satisfaction.
We register complaints for customers who are dissatisfied after servicing, as well as for breakdown cases and technical issues.
Every registered complaint is tracked and followed up with the dealership, TML technical team, and the customer until the issue is resolved.
Once the issue is resolved, we conduct a follow-up call to confirm the customer is fully satisfied before officially closing the case in our system.
Quick registration and tracking of all issues.
Regular updates during the resolution process.
Customers can speak directly to our support team.
No case is closed without your approval.
Feedback is used to enhance future service.
You can report dissatisfaction after servicing, vehicle breakdowns, and any technical problems you face with your Tata commercial vehicle.
Resolution time depends on the complexity of the issue, but we strive to provide updates and close most complaints promptly.
Yes. Our team will keep you informed at every stage until your complaint is resolved.
No. A complaint is only closed after we confirm with you that the issue has been fully resolved to your satisfaction.
Yes. We provide a direct contact number so you can reach our Call Center team whenever you need assistance.
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